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TERMS OF USE
These Terms of Use ("Terms") govern your access to and use of the website, mobile applications, and related services (collectively, the "Platform") operated by , trading as LeGarage360, a company duly incorporated under the laws of the Netherlands, with its registered office at , registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number , and VAT number ("Company", "we", "us", or "our").
By accessing, browsing, registering for, or using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not access or use the Platform.
1. DEFINITIONS
For the purposes of these Terms:
- "Platform" means the online marketplace operated by the Company through which users may locate, compare, communicate with, and book automotive repair, maintenance, inspection, diagnostic, and related services.
- "User" means any individual or legal entity accessing or using the Platform.
- "Customer" means a User seeking automotive services.
- "Garage" or "Service Provider" means an independent automotive repairer, workshop, dealer, or other service provider listed on the Platform.
- "Services" means any services made available through the Platform, including booking facilitation, communication tools, payment services (if applicable), and related digital services.
- "Service Agreement" means the separate contractual agreement entered into directly between a Customer and a Garage.
2. NATURE OF THE PLATFORM
2.1 The Platform is a neutral online marketplace that facilitates connections between Customers and independent Garages.
2.2 The Company is not a provider of automotive repair, maintenance, inspection, towing, or any other vehicle-related services advertised by Garages.
2.3 Any Service Agreement for automotive services is concluded exclusively between the Customer and the relevant Garage.
2.4 The Company is not a party to any Service Agreement and assumes no responsibility for the performance, quality, safety, legality, suitability, or outcome of services provided by any Garage. Nothing in these Terms shall exclude liability where the Company acts as an intermediary in a negligent or unlawful manner under applicable law.
2.5 Garages act solely in their own name, for their own account, and under their own responsibility.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 You must be at least 18 years old and legally capable of entering into binding contracts under applicable law.
3.2 If you register on behalf of a legal entity, you represent and warrant that you are duly authorized to bind that entity.
3.3 You agree to provide accurate, complete, and current information at all times.
3.4 You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
3.5 You must notify us immediately of any unauthorized use of your account or any security breach.
4. BOOKINGS AND SERVICE AGREEMENTS
4.1 The Platform enables Customers to submit booking requests to Garages.
4.2 A booking becomes binding only when confirmed by the Garage.
4.3 Once confirmed, a legally binding Service Agreement is formed directly between the Customer and the Garage.
4.4 The Company is not responsible for cancellations, delays, rescheduling, non-performance, defective performance, or disputes arising under any Service Agreement.
4.5 Any modifications, cancellations, refunds, or disputes relating to booked services shall be governed by the terms agreed between the Customer and the Garage.
5. RIGHT OF WITHDRAWAL (FOR CONSUMERS)
5.1 If you are a consumer (a natural person not acting in the course of a business) and you have made a booking through the Platform that constitutes a distance contract, you have the right to withdraw from the booking within fourteen (14) calendar days without giving any reason, in accordance with applicable European Union and Dutch consumer protection laws.
5.2 The withdrawal period expires fourteen (14) days after the date on which the booking is confirmed by the Garage.
5.3 To exercise your right of withdrawal, you must notify either the Company or the Garage, as specified in your booking confirmation, by means of a clear statement (for example, by email or through the Platform's cancellation functionality).
5.4 You acknowledge that the right of withdrawal shall be lost once the Garage has fully performed the requested service, provided that performance began with your prior express consent and your acknowledgment that you would thereby lose your right of withdrawal. The Company shall obtain such express consent and acknowledgment through a clear affirmative action (e.g., a checkbox) before the commencement of the service. Where the service is scheduled for a specific date and time, the consumer expressly agrees that performance may begin before the expiry of the withdrawal period.
5.5 Where a valid withdrawal is exercised, all payments received shall be reimbursed without undue delay and, in any event, no later than fourteen (14) days after receipt of the withdrawal notice, using the same payment method originally used.
6. PRICING AND PAYMENTS
6.1 All prices displayed on the Platform are in Euros (€) and include VAT where applicable.
6.2 Prices displayed by Garages are provided for informational purposes only and may be subject to confirmation, revision, or adjustment by the relevant Garage based on vehicle condition, additional diagnostics, or unforeseen circumstances.
6.3 Where payment services are offered through the Platform, the Company may act solely as a limited collection agent on behalf of the Garage.
6.4 Payment obligations remain owed to the Garage unless expressly stated otherwise.
6.5 The Company reserves the right to charge service fees, booking fees, subscription fees, or other charges, provided that such charges are clearly disclosed prior to confirmation.
7. USER OBLIGATIONS
You agree to:
- provide accurate and complete information regarding your vehicle and requested services;
- use the Platform only for lawful purposes;
- refrain from submitting false, misleading, or fraudulent booking requests;
- not interfere with the operation, security, or integrity of the Platform; and
- comply with all applicable laws and regulations.
You shall not:
- misuse the Platform;
- attempt unauthorized access to any systems or accounts;
- upload malicious code, viruses, or harmful material; or
- scrape, copy, reproduce, or otherwise exploit Platform content without prior written consent.
8. GARAGE LISTINGS AND INFORMATION
8.1 Information regarding Garages, including pricing, availability, qualifications, certifications, reviews, and service descriptions, is provided by the respective Garage.
8.2 While the Company endeavours to maintain accurate and up-to-date information, it does not warrant the completeness, accuracy, reliability, or availability of any Garage listing.
8.3 Rankings, recommendations, and search results may be based on relevance, availability, customer feedback, commercial arrangements, and other factors determined by the Company.
9. REVIEWS AND USER CONTENT
9.1 Users may submit reviews, ratings, comments, and other content.
9.2 By submitting content, you grant the Company a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, publish, display, and distribute such content solely for the purposes of operating, improving, and promoting the Platform.
9.3 You represent and warrant that your content: is accurate and lawful; does not infringe any third-party rights; and is not defamatory, abusive, discriminatory, misleading, or otherwise unlawful.
9.4 The Company reserves the right, but not the obligation, to remove, review, or moderate content at its sole discretion.
10. INTELLECTUAL PROPERTY
10.1 All intellectual property rights in and to the Platform, including software, text, graphics, logos, trademarks, databases, and design elements, are owned by or licensed to the Company.
10.2 No rights are granted to you other than a limited, revocable, non-exclusive, non-transferable licence to use the Platform in accordance with these Terms.
10.3 Any unauthorized use, reproduction, or distribution is strictly prohibited.
11. DISCLAIMERS
11.1 The Platform is provided on an "as is" and "as available" basis.
11.2 To the fullest extent permitted by law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
11.3 The Company does not guarantee: uninterrupted or error-free operation of the Platform; the availability of any Garage or service; the quality, safety, legality, or suitability of services provided by Garages; or that any defects will be corrected.
12. LIMITATION OF LIABILITY
12.1 To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, revenue, goodwill, data, or business opportunities.
12.2 Subject to clause 12.3, the Company's total aggregate liability arising out of or in connection with these Terms or your use of the Platform shall not exceed the greater of: (a) the total amount paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim; or (b) EUR 500.
12.3 The limitations set out in clause 12.2 shall not apply to liability arising from fraud, fraudulent misrepresentation, gross negligence, wilful misconduct, death, or personal injury, or to any other liability that cannot be excluded or limited under applicable law.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: your use of the Platform; your breach of these Terms; your violation of applicable law; or disputes between you and any Garage or other User.
14. PRIVACY AND DATA PROTECTION
14.1 We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
14.2 By using the Platform, you acknowledge and agree to such processing.
14.3 Our Privacy Policy forms an integral part of these Terms.
15. SUSPENSION AND TERMINATION
15.1 We may suspend or terminate your access to the Platform immediately, with or without notice, if: you breach these Terms; we reasonably suspect fraud, abuse, or unlawful activity; such action is required by law or a competent regulatory authority; or it is necessary to protect the Platform, its Users, or our legitimate interests.
15.2 Upon termination, your right to use the Platform shall cease immediately.
16. FORCE MAJEURE
The Company shall not be liable for any delay or failure to perform resulting from events beyond its reasonable control, including natural disasters, war, terrorism, labour disputes, internet outages, cyberattacks, governmental actions, epidemics, pandemics, or failures of third-party service providers.
17. AMENDMENTS TO THESE TERMS
17.1 The Company reserves the right to amend these Terms at any time.
17.2 Updated Terms will be published on the Platform together with a revised "Last Updated" date.
17.3 For material changes affecting consumers (as defined under applicable law), we will provide at least thirty (30) days' prior notice by email or through a prominent notice on the Platform. You may reject such changes by discontinuing use of the Platform and, where applicable, terminating your account before the effective date.
17.4 For material changes, your explicit consent (e.g., clicking "I agree") is required before they take effect. If consent is not provided, the user may no longer use the Platform and their account may be terminated without penalty. For non-material changes (e.g., clarifications, typographical corrections), continued use after the effective date constitutes acceptance.
18. GOVERNING LAW AND JURISDICTION
18.1 These Terms shall be governed by and construed in accordance with the laws of the Netherlands.
18.2 Any dispute arising out of or in connection with these Terms shall be submitted exclusively to the competent courts of the Netherlands, specifically the courts of Amsterdam, without prejudice to any mandatory consumer protection rights under applicable law.
18.3 Consumers residing within the European Union may also use the European Commission's Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/odr. Our email for ODR is .
19. SEVERABILITY
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding your use of the Platform.
21. CONTACT INFORMATION
For any questions regarding these Terms, please contact:
The Netherlands
Email:
Phone: