Privacy Policy

Last Updated: 11 May 2026

This Privacy Policy explains how , trading as LeGarage360 ("Company", "we", "us", or "our") collects, uses, stores, and protects personal data when you use our website, mobile applications, and related services (collectively, the "Platform").

We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Dutch data protection laws.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. DATA CONTROLLER

The data controller responsible for your personal data is:

The Netherlands
KvK:
Email:
Data Protection Officer (if applicable):

2. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data:

2.1 Information you provide directly

Full name
Email address
Phone number
Address
Vehicle details (e.g., license plate, model, brand)
Booking and service requests
Messages sent through the Platform
Account login credentials

2.2 Information collected automatically

IP address
Device type and browser information
Usage data (pages visited, actions taken)
Cookies and tracking technologies
Approximate location data

2.3 Information from third parties

Payment providers (if applicable)
Garages / service providers (booking confirmations, service status updates)

2.4 Special categories of data

We do not intentionally collect sensitive personal data (such as health, biometric, or similar data). If you voluntarily provide such information (e.g., in booking notes or messages), you explicitly consent to its processing solely for the purpose of handling your request. You may withdraw this consent at any time.

3. PURPOSES AND LEGAL BASIS FOR PROCESSING

We process personal data for the following purposes:

3.1 Provision of services — To operate the Platform, manage accounts, and facilitate bookings.
Legal basis: Performance of a contract (Art. 6(1)(b) GDPR).

3.2 Communication — To respond to inquiries and provide support and notifications.
Legal basis: Performance of a contract / Legitimate interest.

3.3 Booking and transaction processing — To connect users with garages and manage service requests.
Legal basis: Performance of a contract.

3.4 Legal obligations — To comply with accounting, tax, and legal requirements.
Legal basis: Legal obligation (Art. 6(1)(c) GDPR).

3.5 Platform improvement, security, and analytics — To improve performance, security, and user experience, and prevent fraud or abuse.
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR). Our legitimate interests include ensuring Platform security, improving services, and understanding user behaviour. You have the right to object to this processing at any time.

3.6 Marketing — To send promotional communications (only where legally permitted).
Legal basis: Consent (Art. 6(1)(a) GDPR). You may withdraw consent at any time.

4. HOW WE SHARE YOUR DATA

We may share personal data with:

Service providers (Garages) to fulfil bookings
Payment processors
IT hosting and cloud providers
Analytics providers (with safeguards)
Legal authorities when required by law

We do not sell your personal data.

5. INTERNATIONAL DATA TRANSFERS

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions where applicable

You may request details of these safeguards.

6. DATA RETENTION

We retain personal data only as long as necessary:

Account data: while account is active
Booking and transaction data: 7 years (Dutch tax law requirement)
Communication data: up to 24 months
Analytics data: anonymised or up to 26 months
Marketing data: until consent is withdrawn or 2 years after last interaction

After this, data is deleted or anonymised.

7. YOUR RIGHTS UNDER GDPR

You have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent

To exercise your rights, contact:

Response time: within one month.

You may also file a complaint with: Autoriteit Persoonsgegevens (Dutch Data Protection Authority) — https://autoriteitpersoonsgegevens.nl

8. COOKIES AND TRACKING

We use cookies to:

Enable Platform functionality
Store preferences
Analyse usage
Improve services

You may disable cookies via your browser settings, but some features may not work properly.

See our separate Cookie Policy: Cookie policy

9. DATA SECURITY

We implement appropriate security measures including:

Encryption (TLS)
Access control
Secure servers
Monitoring and internal policies

However, no system is 100% secure.

10. CHILDREN'S PRIVACY

The Platform is not intended for users under 18. We do not knowingly collect data from minors. If detected, data will be deleted.

11. THIRD-PARTY LINKS

We are not responsible for third-party websites linked from our Platform.

12. AUTOMATED DECISION-MAKING

We do not use automated decision-making that produces legal or significant effects on users. If introduced in the future, users will be informed and granted legal rights under GDPR, including human review.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy. Material changes will be communicated at least 30 days in advance via email or Platform notice. The updated version will always show the latest "Last Updated" date. Continued use means acceptance (unless consent is legally required).

14. CONTACT

The Netherlands
Email:
Phone: